Who We Help, Why We Help & the Difference It Makes

What We Do

A safe space for carers to talk, be heard and supported 

Follow the links to find out more about what we do:

Who is an adult carer?  |  Who is a young adult carer? |  Who is a young carer?

Talk to us - contact our free and confidential Carers Information Line for information, advice or support on 0191 275 5060  (Text 0787 410 0043), 9am‑5pm on Mondays, Wednesdays, Thursdays and Fridays, ​​and 1pm‑5pm on Tuesdays.

Information and Advice Drop-Ins

Drop in to talk to someone face-to-face who understands what it's like to care for someone. We can provide confidential and non-judgmental information, advice and support to help you find ways to make your caring situation easier to manage. We have a number of Information and Advice Drop-Ins throughout Newcastle to help you with all aspects of caring, such as dealing with stress, talking to professionals, accessing grants, planning for the future, and much more. 

Caring for someone with mental health problems

Do you look after someone who experiences difficulties with their mental health? Do you sometimes feel alone in your caring role? - We’re here to help.  Our dedicated Carers Information and Advice Workers who specialise in mental health are there to help and support. 

Caring for someone with dementia

Do you look after someone who has dementia? - We're here for you. If you are caring for someone with dementia, we can provide you with information, including practical tips on caring for someone with dementia and ways to take care of your health and wellbeing. 

Supporting carers in work and education

We understand that trying to find a balance between looking after someone and work, training, school or university can be a real challenge. Our Working for Carers advisors can offer friendly and specialised one-to-one support for you. If you are currently in work, or looking for employment, education, volunteering or training opportunities, our advisors can here to listen and help you. The Working for Carers project is a partnership between Newcastle Carers, North Tyneside Carers' Centre, and Carers Northumberland. It is funded by the UK Government through the UK Shared Prosperity Fund, with the North East Combined Authority as the lead authority.

Supporting Asylum Seekers and Refugee Carers 

We are thrilled to have secured funding from Carers Trust’s “Making Carers Count” programme to collaborate with carers, refugees, and asylum seekers in Newcastle to create a series of animated videos. These videos help identify asylum seekers and refugees with a caring role and provide information about how they can seek support. Watch the stories of Tatenda, Bahar and Sara.

Training for Carers

We understand that caring for someone who cannot manage without your help can be valuable and rewarding, but without the right support, it can have an impact on your health, job, finances and social life. We want to help make carers' situations easier so we have joined up with Carers UK to offer a wide range of digital tools and useful resources. If you are a carer looking after someone in Newcastle you can access the Digital Resource for Carers.

Young Adult Carers

Our Young Adult Carer Worker provides information and support to carers aged 18-25 who look after someone living in Newcastle. 

Young Adult Carer Support Group - Taking time out of your caring role can be difficult, but we understand how important this is for your wellbeing - join our Young Adult Carer Support Group to connect with other young adults.

Watch our #WeCareToo animations - four short animations showing the real-life caring experiences of young adult carers.

Young Carers

Young carers deserve the same opportunities as all children. We aim to reduce the negative impacts of the caring role using a whole-family approach. We provide individual and group support for young carers, including advice for their family. 

Watch our #WeCareToo animations - four short animations showing the real-life caring experiences of young carers aged 8-15.

Watch our animation about Top Tips for GPs for helping and supporting young carers.

Group Support - Our Young Carers Groups give children and young people a chance for carers to come together and meet other people with similar experiences and make new friends.

Who are young carers? - a booklet about young carers and how we can help them.

This is Charlie - a postcard for young carers.

Our Publications

We have a range of leaflets and flyers that you may find useful.

Carers' Stories

Discover the stories of carers of all ages who look after someone. Listen to their experiences.

Volunteer

There are lots of ways you can get involved to support the work we do at Newcastle Carers.

Volunteer

Would you like to volunteer with us? Find out how here

Ways to Give

If you would like to fundraise or donate to Newcastle Carers, see how here

Community Trail