Who We Help, Why We Help & the Difference It Makes

What We Do

A safe space for carers to talk, be heard and supported 

Follow the links to find out more about what we do:

Who is an adult carer?  |  Who is a young adult carer? |  Who is a young carer?

Talk to us - contact our free and confidential Carers Information Line for information, advice or support on 0191 275 5060  (Text 0787 410 0043), Monday to Friday, 10am - 4pm. (Please note our office hours are Monday - Friday, 9am - 5pm)

Information and Advice Drop-Ins

Drop in to talk to someone face-to-face who understands what it's like to care for someone. We can provide confidential and non-judgmental information, advice and support to help you find ways to make your caring situation easier. We have a number of Information and Advice Drop-Ins throughout Newcastle, to help you with all aspects of caring, such as about dealing with stress, talking to professionals, accessing grants, planning for the future, and much more. 

Caring for someone with mental health problems

Do you look after someone who experiences difficulties with their mental health? Do you sometimes feel alone in your caring role? - We’re here to help.  Our dedicated Carers Information and Advice Workers who specialise in mental health are there to help and support. 

Caring for someone with dementia

Do you look after someone who has dementia? - We're here for you. If you are caring for someone with dementia, we can provide you with information including practical tips on caring for someone with dementia, as well as ways to take care of your own health and wellbeing. 

Carers into Work

We understand the importance of creating opportunities for carers. We can provide you with specialist support to find work, training or education to help you move forward. Our Carers into Work Advisor is available to work with you on a one-to-one basis to provide support, advice and guidance to address any barriers you may face returning to work, training or education. 

Supporting Carers in Hospital

We have partnered with Newcastle Hospitals Charity and Newcastle Hospitals to introduce a Carers Information and Advice Worker to work directly with staff and patients to improve the support offered to family members and friends with caring responsibilities. The Hospital Carers Information and Advice Worker can work directly with hospital staff and carers to offer advice and guidance to ensure carers looking after someone have the right information and support. 

Supporting Asylum Seekers and Refugee Carers 

We are thrilled to have secured funding from Carers Trust’s “Making Carers Count” programme to fund an Asylum Seekers and Refugees Worker who provides dedicated information, advice and support to asylum seekers and refugees in Newcastle who have a caring role.

Training for Carers

We understand that caring for someone who cannot manage without your help can be valuable and rewarding, but without the right support, it can have an impact on your health, job, finances and social life. We want to help make carers' situations easier and so we have joined up with Carers UK to offer a wide range of digital tools and useful resources. If you are a carer looking after someone in Newcastle you can access the Digital Resource for Carers here.

Young Adult Carers

Our Young Adult Carer Worker provides information and support to carers aged 18-25 who are looking after someone living in Newcastle. 

Young Adult Carer Support Group -  taking time out of your caring role can be difficult but we understand how important this is for your wellbeing. Joining our Young Adult Carer Support Group to connect with other people can be a great way to do this.  

Watch our #WeCareToo animations - four short animations showing the real-life caring experiences of young adult carers.

Young Carers

Young carers deserve the same opportunities as all children. Our aim is to reduce the negative impacts of the caring role, using a whole-family approach.  We provide individual and group support for young carers, as well as advice for their family. 

Watch our #WeCareToo animations - four short animations showing the real-life caring experiences of young carers aged 8-15.

Watch our animation about Top Tips for GPs for helping and supporting young carers.

Group Support - our Young Carers Groups are a great chance for carers to come together and meet other people with similar experiences and make new friends.

Who are young carers? - a booklet about young carers and how we can help them.

This is Charlie - a postcard for young carers.

Our Publications

We have a range of leaflets and flyers that you may find useful.

Volunteer

There are lots of ways you can get involved to support the work we do at Newcastle Carers.

Volunteer

Would you like to volunteer with us? Find out how here

Ways to Give

If you would like to donate to Newcastle Carers, or fundraise, see how here