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Charity (no. 219432)

The Samaritans of Basildon and Thurrock

"If something's troubling you, get in touch. You don't have to be suicidal to call."

Who We Help, Why We Help & the Difference It Makes

Welcome to the Basildon and Thurrock branch of Samaritans. 

For over fifty years we have offered a confidential listening ear to people in the communities of South Essex and towns including Grays, Wickford, Billericay, Stanford-le-Hope and Basildon who are upset or struggling to cope.  Our service is available round the clock by telephone and we have regular visiting hours, when people can simply drop in to talk to us.  If you can describe your feelings better using the written word you may also email us and receive a personal reply from one of our supportive, trained volunteers. You don't have to be suicidal to contact us.

A few of the people that call Samaritans tell us their stories, and how we helped.   

Our Services Are

Free

Connect with The Samaritans of Basildon and Thurrock today to find out more

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What We Do

FREE 24 HOUR TELEPHONE SUPPORT LINE

Whatever you're going through, call us free any time, from any phone on 116 123.

We're here round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it's best to call us on the phone. This number is FREE to call. You don't have to be suicidal to call us.

Find out why our service works and what you can expect  when contacting us.

If you have any concerns about our service before you try it, hear from others about how we've helped them . Please don’t suffer alone.   

Face to Face Support

You can call in to talk to a trained volunteer whenever our visitors door is open. Ring the doorbell and we will answer asap.  Please see our Opening Hours on the right.

Email Support

If you can describe your feelings better using the written word you may also email us  and receive a personal reply from one of our friendly, trained volunteers.

Connect with The Samaritans of Basildon and Thurrock today to find out more

Get in touch

Volunteer

Volunteering in Basildon & Thurrock

So many people have it in them to be a Samaritans volunteer.    To touch another person's life when it really matters, by helping them directly, or by keeping our branches running, is a rare gift. We have a team of about 120 dedicated volunteers who keep our branch phones answered 24/7, fundraise to keep the branch running and assist in our shop to bring in vital funds. We are actively recruiting for more enthusiastic volunteers to join us! Volunteering for Samaritans  gives you a real chance to make a difference to people's lives using existing skills or developing new ones with our training.  The Samaritans of Bsildon & Thurrock offers a unique place to grow both personally and practically, in a supportive environment. Please click here to apply.

Shop with Samaritans

  • eBay shop - Browse the current items on eBay which support Samaritans. You’ll find pre-loved items from our branches and other items listed by the public.
  • Selling on eBay? - Using eBay for Charity you can donate between 10 to 100 percent of an item's selling price to Samaritans. Find out more on eBay.

Fundraise for Basildon and Thurrock Samaritans

We are always on the lookout for amazing and enthusiastic people to help us fundraise. This could be in any way, from running a 5k race (or longer if you're feeling ambitious) to holding a garden fete or a used book or clothing sale. If you're interested in helping Basildon and Thurrock Samaritans to fundraise email us here.

Events and challenges

Whether a bakeror a runnercyclist or thrill-seeker, there are lots of fun ways to raise money for Smaritans! It's now easy to collect donations online for your fundraiser - just go to Virgin Money Giving and select 'Basildon and Thurrock Samaritans' when setting up your fundraising page.

Community Outreach

If you'd like to get in touch about any of the above Outreach activities - please contact us

 

Connect with The Samaritans of Basildon and Thurrock today to find out more

Get in touch

Connect with The Samaritans of Basildon and Thurrock today to find out more

Get in touch

Additional Info

Facilities for visitors with disabilities:

Full disabled access facilities including toilets / door and ramp.

Small Talk Saves Lives Campaign

Small Talk Saves Lives campaign sees increase in public looking out for those at risk - figures released on 7 November 2018 show a 20% increase* in the number of times the public has acted to prevent suicide in the rail environment.  

Following the launch of Small Talk Saves Lives  by Samaritans in partnership with British Transport Police (BTP), Network Rail and the wider rail industry late last year, new figures reveal that there were 163 interventions by members of the public between January and September this year – a 20% increase compared with 2017.*  It means around 1 in 10 interventions are by the public.

The figures coincide with the launch of a new phase of Small Talk Saves Lives, which emphasises how each of us has all the experience we need to help save a life. If we notice someone who may be at risk, the same small talk we use every day is enough to interrupt someone’s suicidal thoughts and encourage them to get help. So, trust your instincts and start a conversation; you can’t make things worse. 

*Source: British Transport Police data of reported life-saving interventions by members of the public between Jan-Sept 2017 vs Jan-Sept 2018 

Connect with The Samaritans of Basildon and Thurrock today to find out more

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