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Charity (no. 1152772)

Disability Advice Service (East Suffolk)

"The relief of disability in East Suffolk UK"

Who We Help, Why We Help & the Difference It Makes

Did you know? - There are over 11 million people with a limiting long term illness, impairment or disability. That's nearly one-fifth of the population who has a limiting long term illness, impairment or disability. 

Whilst some people are born with a disability, any one of us can suddenly have an accident or develop an illness or condition that will leave us needing support. We are an independent advice centre in Martlesham Heath, Ipswich, Suffolk UK and have been supporting disabled people in East Suffolk for over 30 years 

“Gives great support. Helps you feel you are not alone. Thank you”

Our Services Are

Free Donation Appreciated

What Would You Like Now?

Choose one of the options below.

We offer free, confidential and impartial advice to disabled people and their carers in the Suffolk Coastal area which includes the following (Please click on the green links for further details):

Welfare benefits and appeals representation

Welfare rights and appeals representation - We can provide:

  • Advice on which benefits you are eligible for and how to apply for them
  • Help with form filling
  • Help to challenge decisions

See the links below for more information about Benefits and allowances and other Advice pages.

Benefits and allowances - The links here will guide you to government information about disability benefits and allowances. Please contact DAS if you need further help to make a claim or fill in a form.

Housing rights

We can provide advice about:

Care, support, and adaptations to your home

Home care, support and adaptations - We can provide advice if you are having difficulty coping in your own home.

Accessible transport and leisure

The Blue Badge scheme - helps you park closer to your destination if you’re disabled. Suffolk County Council has detailed information about the Blue Badge Scheme, who is eligible to apply, and how the scheme works.

Dial-A-Ride (Connecting Communities) - Connecting Communities is a transport service provided by Suffolk County Council (Suffolk On Board) for people who don’t have access to a regular bus service.

Disabled Go - Disabled Go is a good source of information about accessible transport.

Hospital transport - You are normally expected to make your own way to hospital for non-emergency treatment but if you are on a low income you may be able to claim back any costs.

Accessible leisure - Accessible Countryside for Everyone ACE includes information on wheelchair walks, accessible pubs, sport, accessible tourist information, wheelchair friendly taxi operators and lots more.

Suffolk Tourist Guide - Suffolk Tourist Guide includes information about accessible beaches, tourist attractions, shop mobility and much more.

Social, sport and recreation for disabled people

Accessible toilets - See our Accessible toilets page

Employment and support to return to work

We can help if you become ill or disabled while you are working. We can advise you about the welfare benefits you may be entitled to when you reach the end of your sick pay. But we will need to refer you to other organisations if you feel your employer is treating you unfairly. We can also help you if you are disabled and trying to return to work.

Help in a crisis and other advice

We can help if your benefits stop or are suspended. There are many reasons why this may happen it usually takes some time to sort it all out. In the meantime we can help you cope with the immediate crisis. Please contact us if you need help.

Disability and health courses

There are a number of free online courses available on disability and health related topics and,as a taster of what is available, we have found a number that you may find useful— though they won’t necessarily suit everyone’s style of learning. Some of these courses will have already taken place, but the course material is often archived and many courses repeat.

Massive Open Online Courses (MOOCs)

MOOCs — Massive Open Online Courses — are free, short courses you can join throughout the year and, as the name suggests, do online, wherever you have access to the internet. Many MOOCs offer the option of having a certificate of achievement or badge at the end of the course. This is the only cost, but they are totally optional — if you don’t want a certificate you can study entirely for free.

Additional Information

Other areas

Anglia Revenues Partnership (ARP)

Anglia Revenues Partnership manages online services for Suffolk Coastal District Council, Waveney and five other councils in Suffolk and Cambridgeshire covering:

  • Council Tax
  • Housing Benefit
  • Universal Credit
  • Benefit fraud
  • Advice on money management
  • Discretionary payments
  • Overpayment, appeals, reviews
  • Business rates

Useful links

Other helpful agencies include: 


Click the link here to translate this site into the language of your choice from this list given. The translation uses Google Translate, which is not 100% accurate, but should give the general meaning in most languages.


Disability Advice Service East Suffolk (DAS) holds personal data about its customers. Please click here for more details.

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