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Charity (no. 312612)

Carers Information Service

"Providing information, advice and support to unpaid carers in Croydon"

Who We Help, Why We Help & the Difference It Makes


Did you know that we now receive over 25,000 enquiries a year from unpaid carers across the borough?

Loneliness can affect anyone, but carers are particularly at risk. According to research by the national carers’ charity Carers UK, eight in ten unpaid carers have felt lonely or isolated because of their caring role. If left unchecked, loneliness can be devastating. Research shows that lacking meaningful social connections is as damaging to our health as smoking 15 cigarettes a day (Holt-Lunstad, 2015).

As part of the Carers Week 2018 campaign to help carers get Healthy and Connected, we surveyed 124 carers and conducted nine in-depth on caring and loneliness in Croydon.

Our research found:

  • 64% of carers said that caring stopped them from socialising as much as they wanted to for most or all of the time.
  • 45% felt lonely or isolated because of their caring role most or all of the time.
  • 78% of carers who used the Carers Support Centre said it helped them feel less lonely and isolated.
  • 53% said that increased access to respite breaks from caring would reduce their loneliness; followed by support for the person being cared for (52%); increased disability and carer awareness from professionals (44%); and the general public (37%).

Read our full report: No one should have to care alone: caring and loneliness in Croydon.

Carers Stories - Please click here to read how we've helped carers feel more connected with their community.


Our Services Are

Free

What Would You Like Now?

Choose one of the options below.

The Carers Support Centre offers a wide range of free services to carers of someone who needs help due to illness, disability or old age. (Please click on the green links for further information)

Information and Advice

Drop-in information, advice and support from an advice worker at the Carers Support Centre (Monday to Friday, 10am - 4pm)

Casework Support

Casework support for carers with more complex situations

Drop-in Carers Cafe

Drop-in Carers Cafe -  open on weekday mornings, 10.30am - 12.30pm for a free hot drink with access to books, games, Wi-Fi and a laptop.

Useful Publications

Useful publications for carers and professionals who support them, including How To... A Guide for Carers in Croydon, our factsheet series telling you everything you need to know as a carer in Croydon

Newsletter and e-bulletin

Quarterly newsletter and regular e-bulletin to help you stay up-to-date with the latest news and events

Advice Surgeries

Regular specialist advice surgeries on benefits, debt, employment and legal advice

Health and Wellbeing Service

Health and wellbeing events to help you look after yourself including massage, singing and dance

Workshops

Free workshops on practical and self-development topics

Help in an Emergency

Emergency Carers Cards to give carers peace of mind

Special Events

Special events for carers including Carers Rights Day and  Carers Week

Regular Events

Please click here to see What's On

Radar keys for disabled toilet access

Radar keys for disabled toilet access on sale for £3 at the Carers Support Centre

Membership

If you are a carer living or looking after someone in Croydon, you can register as a member of the Carers Support Centre

Additional Information

GP Support for Carers

Not Just a Patient: GP Support for Carers in Croydon

Accessibility

We are committed to helping as many people as possible access our website. This includes people with sight problems, hearing, mobility and cognitive impairments. If you need adjustments to your computer to suit your needs, visit AbilityNet.

Privacy policy

The Carers Information Service takes looking after your personal data very seriously. To find out more about how the Carers Information Service looks after your personal data, please download our full Privacy Statement (opens as PDF file). You can also request a copy by emailing helenthompson@carersinfo.org.uk or visiting the Carers Support Centre.

Room Hire

The Carers Support Centre has third floor office space in central Croydon to hire at great rates.The office available is fully serviced and suitable for up to four people.

How to Find Us

We are located on George Street, directly opposite George Street tram stop and just a short walk away from East and West Croydon mainline rail stations. The nearest car park is NCP Croydon Central in Dingwall Avenue CR0 2AA

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