Charity (no. 1153505)
"Helping local people in crisis"
“The foodbank was there when we really needed it, it was an absolute lifeline.”
We don’t think anyone in our community should have to face going hungry. That’s why we provide three days’ nutritionally balanced emergency food and support to local people who are referred to us in crisis. We are part of a nationwide network of foodbanks, supported by The Trussell Trust, working to combat poverty and hunger across the UK.
We know that anyone can reach crisis point and we're here to help when that happens. If you need help from our foodbank there are a few simple steps to follow
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.
1. GET IN TOUCH WITH US.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.
2. ARRANGE A VISIT TO THE REFERRAL AGENCY - some agencies are still working remotely but they are still working! They are issuing email vouchers directly to the Foodbank and then food is delivered.
They will discuss your situation and supply you with a foodbank voucher where appropriate.
3. BRING YOUR FOODBANK VOUCHER/Number TO YOUR NEAREST FOODBANK CENTRE.
You can find details of our local centre and opening times here. We’ll discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our aim is to provide non-judgemental support at the point of crisis.
If you have any further questions our FAQ’s page may help, or feel free to give us a call.
We know that crisis can strike anyone and we also understand how difficult it can be to think about walking through a foodbank door. That’s why our foodbank volunteers aim to welcome everyone who comes to the foodbank with compassion, kindness and a listening ear.
MEETING YOUR NEEDS
Your foodbank voucher will be exchanged for three days of emergency food. We want to make sure that we give you the right food to meet your needs, so please do let our volunteers know if you have any special dietary requirements or allergies, for example, gluten free, halal or vegetarian.
PREPARING YOUR FOOD
Whilst your food parcel is being prepared, a volunteer will offer you a warm drink and a biscuit. They will also be available if you would like to have a chat. Your food parcel will be packed into supermarket carrier bags. If you could bring some strong carrier bags, shopping bags or a shopping trolley with you when you come to collect your food it would be very helpful.
PRACTICAL GUIDANCE AND SUPPORT
Foodbank volunteers take the time to listen and support you. They are specially trained to know about local services and offer practical guidance so that you have access to the right support, helping you to break out of crisis.
Volunteers are the driving force behind foodbanks. There are thousands of volunteers across the UK, helping The Trussell Trust Foodbank Network get emergency food to people in crisis. We want you to enjoy volunteering and there are lots of ways to get involved. Whatever role you choose, you will make a real difference to the life of someone in crisis. Please click here to see our current vacancies
Our foodbank relies on your goodwill and support. Over 90% of the food distributed by foodbanks in The Trussell Trust network is donated by the public – that’s why your food donations are absolutely vital to our ability to give everyone referred to us a balanced and nutritious three day supply of food.
See our shopping list here for food items we accept or download our handy Shopping List to keep in your bag.
If you are happy to drop off food donations, please see the table here for our food collection point locations:
The opening times in the How to Get in Contact section refer to the office not the foodbank centre itself which can be found here
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