Charity (no. 1058706)

Carers Leeds

"Giving support, advice and information to unpaid carers aged 16 and over in Leeds"

Who We Help, Why We Help & the Difference It Makes

Carers Leeds is an independent charity that gives support, advice and information to unpaid carers aged 16 and over. Our team of expert support workers are dedicated to improving the lives of the 72,000 carers in Leeds.

Our Services Are


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What We Do

We deliver confidential one to one and group support that helps carers keep on caring. We are based in the centre of Leeds, and also offer support in local communities, over the phone and online. 

Information, advice & support

Carers Leeds operates the single point of access for all carers in Leeds and offers information,  advice and support. Carers can:

Phone the carer advice line 

You can call the advice line if you need information about your caring situation or someone to talk to – 0113 380 4300: Mon, Tues, Thu, Fri 9am-4:30pm and Wed 8am - 6.30pm. 

Enquire via email

You can also e-mail the advice line – [email protected]

Common enquiries on the advice line include:

  • Finance and benefits
  • Access to services, respite, holidays
  • Assessments and personal budgets for the carer or cared for person
  • Opportunities for social contact
  • Looking after your wellbeing as a carer
  • Equipment and support for the cared for person

Drop in to our city centre office

Carers can pop in to our city centre based offices (6-8 The Headrow, LS1 6PT) Monday – Friday 9:30-3:30.

Arrange an appointment or home visit

An appointment can be made to see a carer support worker for one to one information and advice, for someone to talk to about caring issues.

Carers befriending

This befriending service supports carers aged 16 and over who are caring for someone at home or who has moved into a care home within the previous 3 months.

Support for bereaved carers

The bereaved carer service at Carers Leeds provides support on a one-to-one and group basis for carers who have been bereaved.

Supporting carers from diverse communities

We understand that carers from different ethnic, religious and cultural backgrounds may have specific needs for support around their caring role – there may be a need for help around languages, or help with services that do not fully understand the things that are important to the carer and their community.

Supporting carers of people with dementia and memory problems

Carers Leeds provide specialist dementia carer support throughout the city in order to support carers of people living with memory problems or a diagnosis of dementia.

Hospital support

Working with Leeds hospitals

Carers of people with learning disabilities

Carers Leeds has a dedicated and experienced team of people who will support carers who are caring for an adult with learning disabilities.

Carers of people with mental health issues

Carers Leeds has a dedicated and experienced team of people who will support carers who are caring for a person with mental health problems. We also run carer support groups for carers of people with mental health issues. The carers support groups map gives details and locations of the various Carers Support Groups held by Carers Leeds each month.

Parent carers

Parents or other family members caring for a child or young person with additional needs can access information, advice and support from Carers Leeds.

People affected by another person’s drug and alcohol use

Carers Leeds offer support to people affected by the drug and/or alcohol use of someone they know, whether that is a family member, a loved one or a friend. 

Carer support groups

Carers Leeds facilitates around 30 carer support groups each month. Group support is a good way to share experiences and get emotional support from other people in the same or a similar situation.

Young adult carers

Our young adult carer project supports carers between 16 and 25 years old living in Leeds caring for a friend or family member with an illness, disability or addiction.

Working carers

working carer is someone who has caring responsibilities, but is also in paid employment. Evidence suggests that the numbers of working carers will continue to increase. This has significant implications for both carers and employers across the city. Carers Leeds is working with local employers to provide a rigorous and consistent approach to supporting working carers in Leeds.

Carers assessments

Carers have a legal entitlement to a carers assessment even if the person they care for doesn’t want or need services themselves.

Working with GP practices

We are proud of the links we have established with GP practices across Leeds

Digital resources

We’ve teamed up with Carers UK to give carers in our area access to a wide range of digital tools and essential resources that may help make their caring situation easier. 


Please click here to see our calendar of events

Connect with Carers Leeds today to find out more

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There are several ways that you can support the work of Carers Leeds.

Spread the word

Many people don’t recognise that they are a carer, and those that do may not know about the range of support we can give to them. You can help us spread the word by displaying one of these posters in your community or workplace.



Volunteers are an important part of the Carers Leeds service – they enhance our work and as many volunteers have experience of caring, can be very supportive to other carers. Carers and others with an interest in supporting Carers Leeds can help in many different ways. Click here to see our current volunteering opportunitiesContact Carers Leeds on 0113 246 8338 or [email protected] if you’re interested in joining Carers Leeds as a volunteer.

Connect with Carers Leeds today to find out more

Get in touch