SupportLine

Who We Help, Why We Help & the Difference It Makes

What We Do

SupportLine specialises in providing emotional support for adult survivors of childhood sexual abuse and anyone who has been raped/sexually assaulted. We also deal with a number of associated issues such as depression, anxiety, self harm, eating disorders, mental health.

Aims of the service

• To provide a telephone helpline offering confidential emotional support to any individual, children, young adults and adults, and in particular those who are socially isolated, vulnerable, at risk and victims of any form of abuse.
  
• To listen, support and respond to callers in need of emotional support.
  
• To support callers in a non-directive way and empower and encourage callers to take control of their own lives and come to their own decisions.
  
• To provide emotional support also by post and email.
  
• To provide a telephone/email/postal befriending service to those people who are particularly isolated and vulnerable and who are in need of additional support.
  
• To provide accurate information on other support groups, agencies and counsellors throughout the United Kingdom.
  
• To produce information literature which can be forwarded to callers on specific issues.
  
• To provide a high quality and reliable service to all users.
  
• To provide continuous support, training and development for staff members/helpline workers.
  
• To continuously assess and review the service provided and to be committed to providing any improvements necessary in the service.
  
• To be committed to Equal Opportunities in all aspects of the service. 
  
• To encourage feedback in order to evaluate the service provided to callers.
  

Problems

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse.  We receive many referrals via NAPAC (National Association for People Abused in Childhood) who give our number on a regular basis to survivors who are in need of emotional support and help. SupportLine was one of the agencies which the BBC Audience Lines used as a source of referral to accompany its series of programmes "Hunt for Britain's Paedophiles".

We were used also by BBC Audience Lines to support callers after the Panorama programme on Paedophiles grooming young children over the internet and also after the programme on the Magdalene Laundries highlighting the abuse of young people and programmes relating to Jimmy Savile. Our number has also been given to callers who have contacted the New Scotland Yard Anti-Paedophile Unit and used by other Police Forces as a means of support for survivors of childhood sexual abuse.

Click on the links on the left of this page to get information and support on a variety of subjects

Volunteer

Fundraising for SupportLine

If you are an individual or a member of a club or society, we would welcome any fundraising help you can give. (all fundraisers will be sent a Fundraising Certificate personally signed by our Patron, Glen Murphy).

Running the London Marathon

Do you have a place? Can you run for SupportLine? We can supply running vest and sponsorship forms.  There are many other races like the Great North Run and a host of other running events throughout the year.

Creating a lasting memorial to your loved one

MuchLoved Memorial Websites

Choose SupportLine as the recipient charity if people would like to donate.

Please support our Charity Auctions

The proceeds from our auction will enable us to continue our work supporting children, young people and adults throughout the UK. We have a variety of lots and we hope to hold auctions on a regular basis. We hope you may find something for yourself or perhaps a loved one as a special treat.

To bid on a web auction lot, please click on the lot shown on these pages and insert the amount of your bid. You will be required to register at the point of placing your first bid. Please click here to find out more www.jumblebee.co.uk/supportlinecharityauction

Donations in kind 

We are always in need of merchandise to use as prizes on our Children's and Adults Tombolas such as toys, bottles, etc. at our fundraising events and also raffle prizes. We also need items which we can auction to raise funds for the charity.

Making a grant 

If you are a Trustee of a Grant Making Trust and can consider making a grant to SupportLine please contact us. Your support will enable us to continue supporting callers. we believe our work does make a real difference as can be seen by reading the 'feedback from callers' section.

If you can give any help and need further information please contact geri at supportline on 01708 765222 or email [email protected].

Fundraise for Supportline when you shop online

• Give as you Live is the free and easy way to raise free funds for Supportline, simply by shopping online. Join for free today and start raising when you shop at over 4,200 stores. Click on a store you want to shop with and we'll direct you to the store's website where you can continue to shop as normal. Your purchase will automatically generate free funds for charity! From holidays and travel, to clothing and gifts, you can raise hundreds of pounds from all your online purchases. Grab your cape and join our 100,000 other Giving Heroes...
  

Search the web and raise money for charity

• Every time you use this search box it raises funds for SupportLine. Get our free web browser search provider and help us by using it to search in the normal way. Click here for more information.
  
• Raise money for charity when you search the web with' every click'